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JM Podcasting Services

The Way of the Podcaster

S8 E7: Community Engagement

Creating compelling content is only part of the equation. Building and nurturing a community around your service’s podcast is equally vital for its long-term success. Your podcast’s impact extends far beyond the content you produce—it’s about fostering meaningful connections, providing valuable insights and offering support to your audience. In this blog post, we’ll explore the art of community engagement and how it can elevate your podcast to new heights.

The Power of Community Engagement:

Building a community around your show offers several invaluable advantages:

  1. Amplified Reach: An engaged community becomes a network of advocates who can help spread the word about your show, significantly extending its reach.
  2. Valuable Feedback: Your community can provide valuable feedback, helping you refine your content and better cater to your audience’s needs.
  3. Enhanced Loyalty: Engaging with your audience creates a sense of loyalty and belonging, making listeners more likely to return for new episodes and recommend your podcast to others.
  4. Authentic Connection: Community engagement humanises your podcast and helps you connect with your audience on a personal level, fostering trust and authenticity.
  5. Inspiration and Collaboration: Engaging with your community can spark new ideas and collaborations, enriching your podcast’s content and impact.

Now, let’s dive into practical strategies for effective community engagement around your service’s podcast.

  1. Find and Join Relevant Communities:

Identify online communities, forums, social media groups, and other platforms related to your podcast’s niche and the disability service field. These might include disability advocacy groups, support forums and/or relevant LinkedIn groups.

  1. Listen Actively:

Before jumping into discussions, take the time to listen and learn from the community. Understand their needs, challenges and interests. This will help you provide more valuable insights when you do engage.

  1. Offer Valuable Insights:

When you participate in conversations, focus on providing genuine value. Share your expertise, offer helpful resources and answer questions. Position yourself as a trusted source of information within the community. Do not be salesy. 

  1. Share Relevant Resources:

Whenever appropriate, share relevant episodes or segments from your podcast that can provide insights or solutions to issues being discussed within the community. Be mindful not to come across as overly promotional; the aim is to genuinely help. A link to your website where your show is highlighted is a subtler way of letting people know you have a podcast. Make sure the link provides an answer to the question being asked. The fact you have a podcast is not the point.

  1. Ask Thoughtful Questions:

Encourage discussions by asking open-ended and thought-provoking questions related to your podcast’s niche. This can stimulate engagement and provide you with valuable insights for future episodes.

  1. Respond Promptly:

Engagement is a two-way street. Respond to comments, questions and messages from community members promptly and thoughtfully. This shows that you value their input and time and the exchange is one between equals rather than a power imbalance.

  1. Participate Actively:

Don’t be a passive observer in the community. Participate actively in discussions, offer encouragement and share your experiences when relevant. Do this in a sensitive manner. Remember the just made point about equals.

  1. Collaborate and Showcase Community Voices:

Consider collaborating with community members on podcast episodes or featuring their stories and insights. Most people are happy to tell their stories. You might find yourself inundated with possible guests. This is a good problem to have.

  1. Create a Dedicated Community Space:

Consider establishing a dedicated online space, such as a Facebook group or a community forum, where your podcast audience can connect, share their experiences, and engage with your content on a deeper level.

  1. Monitor and Adjust:

Regularly monitor the effectiveness of your community engagement efforts. Pay attention to engagement metrics, audience feedback and the overall growth of your community. Be prepared to adjust your strategy based on what you learn.

Measuring the Impact of Community Engagement:

To evaluate the impact of your community engagement efforts, consider these metrics:

  1. Audience Growth: Track the growth of your podcast’s audience and community over time. This is, after all, the point: finding new listeners whose lives will be impacted for the better.
  2. Engagement Metrics: Monitor likes, shares, comments and discussions within the community to assess engagement levels. Again this should not include your staff’s interactions in the community. These can skew metrics. It’s people outside your ecosystem you are trying to reach as new listeners.
  3. Listener Feedback: Encourage feedback from your podcast audience and community members to gauge their satisfaction and gather insights for improvement. A process of continual improvement is your aim.
  4. Referral Traffic: Analyse the traffic coming to your podcast from community-related links and mentions. See if there’s any patterns you can reinforce.

In conclusion, community engagement is the heartbeat of your podcast’s success. By actively participating in conversations, offering valuable insights and fostering a sense of belonging within your community, you can amplify the impact of your podcast and build a loyal and supportive listener base. Remember that community engagement is an ongoing effort and the connections you forge can become some of the most rewarding aspects of your podcasting journey. Your service’s show has the potential to be a powerful force for positive change and community engagement is the key to unlocking that potential.

The next episode, #8 in season 8 is all about Bonus Tips to promote your show!

If you’ve found some value in this episode, please tell a friend who might be interested. This really is the best way you can help this show spread the word and such referrals are deeply appreciated, thanks.